Refund policy

RETURNS AND REFUNDS

30-DAY RETURN WINDOW
If an item does not work as described or does not match the listing, contact us within 30 days of delivery and we will make it right — replacement, repair or refund.

DEAD ON ARRIVAL / NOT AS DESCRIBED
Contact us with photos or a short video of the issue. If the item is confirmed faulty or not as described, we refund in full or replace it, and we cover the resolution.

CHANGE OF MIND
Unused items in the same condition as delivered may be returned within 30 days. Return shipping in this case is paid by the buyer, and the refund covers the item price.

HOW TO START A RETURN
WhatsApp +91-814-038-5618 or email sales@alrezaenterprise.com with your order number, the part number, and photos of the issue. We respond within hours with instructions.

REFUND TIMING
Refunds are issued to the original payment method within 3-5 business days of the return being approved or received.