FREQUENTLY ASKED QUESTIONS
ARE THE PHOTOS OF THE ACTUAL ITEM?
Yes. Every unit is photographed individually. The photos on the listing are the exact unit you will receive, including its serial number where visible.
ARE THE PARTS TESTED?
Items are checked and verified before dispatch wherever bench-testing is possible. Condition (Used, New Open Box, New Other, Refurbished) is stated on every listing.
I CAN'T FIND MY PART NUMBER. CAN YOU SOURCE IT?
Very likely — only part of our inventory is listed online. WhatsApp us the part number (+91-814-038-5618) and we will check stock and quote within hours.
DO YOU OFFER BULK OR REPEAT-BUYER PRICING?
Yes. For multiple pieces, ongoing requirements, or ship-chandler/reseller accounts, contact us for a direct quotation.
HOW LONG DOES SHIPPING TAKE?
Typically 3-7 business days worldwide by DHL, UPS or Aramex with tracking, after 1-3 days of dispatch preparation.
WHO PAYS CUSTOMS DUTY?
Import duties and taxes in your country, if any, are the buyer's responsibility. A commercial invoice is provided with every shipment for smooth clearance.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Cards and PayPal at checkout. For bulk orders, bank transfer (TT) is also available — contact us.
WHAT IF THE ITEM ARRIVES FAULTY?
Contact us within 30 days with photos. We will replace, repair or refund — see our Returns policy.
WHERE ARE YOU LOCATED?
Bhavnagar, Gujarat, India — shipping worldwide since over a decade under Al Reza Enterprise (eBay: 6,000+ orders, 98.6% positive).